Bear Mountain House FAQs

Q: When is the latest Vacation Rental insurance can be purchased?

A: This insurance can be purchased up until the final trip payment is made or 30 days prior to arrival, whichever comes first.

Q: Are Sunspot vacation rental homes timeshares?

A: No. Properties in our network are primarily owned by private parties and families. We do not sell timeshares or promote timeshare presentations. No sales pitches.

Q: Do I get more room in a Vacation Rental?

A: Well of course you do. The average hotel room is maybe 300 square feet but the usual vacation rental house is 2,000 square feet. Space to hang out with your family or friends. Sit in the living room inside of squeezed into the only chair in the room.

Q: Why is there a deadline for checkout times and why aren't guests allowed to stay longer?

A: Cleaning rooms, condos, homes and resorts between guests is a big job. It can take many hours to make a place spic and span. Housekeepers need to know they can start immediately upon departure of a guest to a unit fully clean before the next guest arrives. Staying late disrupts the cleaning schedule. In fact, housekeepers are not allowed to commence cleaning if a guest is not fully out of the property. On occasion, however, when the next guest is not scheduled for immediate arrival, a unit may be available for late checkouts for which there is a charge because staff time is required to coordinate the prior cleaning, confirm a unit is ready and to arrange for entry.